Website Policy Document

A very warm welcome to the website of Social Work Practice and Training Services SA (Pty)Ltd.

Terms of Use

By accessing and using this website, you agree to comply with and be bound by the following terms and conditions.

1. Use of the Website

This website provides information and access to social work training materials and resources that can be purchased online. You agree to use this website only for what it is intended.

2. No Professional Relationship

Use of this website or purchase of materials does not establish a social worker-client relationship. This is purely a social work training resources sales transaction.

3. Intellectual Property

All content, materials, resources, documents, and downloads are the property of Social Work Practice and Training Services SA (Pty)Ltd and are protected by applicable copyright laws. These materials may not be copied, shared, resold, or distributed without written permission – this means purchasing per individual is recommended to prevent copying of information.

4. Limitation of Liability

Social Work Practice and Training Services SA (Pty)Ltd shall not be held liable for any loss or damage arising from the use of this website or reliance on its materials.

5. External Links

This website may contain links to third-party websites. We are not responsible for their content or privacy practices.

6. Changes to Terms

We reserve the right to update these Terms at any time. Continued use of the website constitutes acceptance of any changes.

7. Contact

For any queries, please refer to our contact information provided on this website.

8. Privacy Policy (POPIA)

Social Work Practice and Training Services SA (Pty)Ltd is committed to protecting your personal information in accordance with the Protection of Personal Information Act (POPIA) of South Africa.

1. Information We Collect

  • Name and surname
  • Contact details (email, phone number)
  • Information provided during purchases or enquiries

2. How We Use Your Information

  • Process your orders
  • Enable downloads of purchased training materials
  • Respond to your enquiries
  • Communicate relevant updates
  • Assist in an advisory capacity to social work leadership regarding potential new training needs of your social work staff teams, etc.

3. Protection of Information

We take reasonable technical and organisational measures to protect your personal information from loss, misuse, or unauthorised access.

4. Sharing of Information

We do not sell or share your personal information with third parties, except where required by law or necessary to complete transactions (e.g., payment providers).

5. Cookies

This website may use cookies to improve user experience.

6. Your Rights

You have the right to access your personal information, request corrections or deletion, and withdraw consent where applicable regarding the use of your information.

Pricing Details

Social Work Practice and Training Services SA (Pty)Ltd offer a range of online social work training materials and resources.

  • Digital resources or Printed materials: Price provided based on need.
  • Training resources / bundles: Price provided based on need.
  • NB: Overall quoted price to be provided based on need communicated on categories mentioned above.

All prices are listed in South African Rand (ZAR) and are subject to change without prior notice. Full pricing and product details are available on relevant product pages. Please contact us directly for bulk purchases or customised requests.

Refund Policy

1. Digital Products: Due to the nature of digital products (including downloadable materials), all sales are final and non-refundable once the product has been delivered or accessed.

2. Non-Returnable Items: Products that have been used, copied, or distributed are not eligible for refund.

3. Exceptional Circumstances: Refunds may be considered at the sole discretion of Social Work Practice and Training Services SA under exceptional circumstances.

Contact Information

Entity: Social Work Practice and Training Services SA (Pty)Ltd.

Location: George, Western Cape Province, South Africa

Phone: 076 897 9221

Email: mahendri5702@gmail.com

"I am looking forward to doing business with you."

Kind regards,

Marie Hendricks

Owner: Social Work Practice and Training Services SA (Pty)Ltd.